Rent a car

To contact us with regards to Europcar, please refer to our Contact us section.

The rental will be paid when returning the vehicle, except if you have booked a prepaid rate (Pay online offer). In that case your credit card will be debited for the rental amount at reservation time.For non prepaid bookings, a deposit will be required at time of pick-up and you will pay at the end of the rental.

The accepted means of payment are credit cards, Europcar charge cards, vouchers and cash. This may vary depending on the vehicle type you rent.

Debit card may be accepted depending on the renting country where you will pick-up the car. Please refer to our Terms & Conditions section in our website http://www.europcar.com/terms-and-conditions.

Europcar allows you to modify or cancel your reservation online after it is confirmed, provided it is done up to 48 hours prior to rental time without any fees. If not a cancellation fees of 50€ will be applied.

You simply need to click on the “View, modify, cancel your booking ” link in My Account section.If you benefit from the “Reservation Guarantee Hold” (please refer to “What is the Europcar Reservation Guarantee Policy?” for more information), failing to cancel your reservation and to collect the vehicle before the station’s closing time will incur a no show fee of €95, or equivalent in the currency of the rental country. Please note that you can only modify or cancel the reservations which you made online by yourself. You will not be able to amend online reservations made or modified by Europcar’s Reservation Centre, by a Travel Agency, or reservations made using a different driver ID from the one you are using in your current session. You will receive a confirmation of amendment or cancellation by e-mail.

You will need to present to our customer representative:

1) your normal driver’s license, issued by your country of residence and held for a minimum period according to local legislation or conditions. It will be requested at every rental. In addition to your normal Driving Licence, your International Driving Licence is also mandatory if your driving licence is written in a language different to the one of the renting country and/or in characters that can not be read in the renting country. Note that your International Driving Licence is valid only if accompanied by your normal Driving Licence. Driving Licences must be valid in the country of rental.

2) your identification document such as your passport (or your national identity card).

3) your valid credit card with an expiry date after the due check-in date. If you use a Europcar prepaid voucher as mean of payment (with a specified value or the mention ‘Group & Days apply’), you must also present a credit card for those charges which have not been prepaid (such as extras, refueling charge, deposit). Please check the list of accepted credit cards in the country rental conditions.

NOTE: Points 1) and 2) are applicable to all additional drivers, if any.

The vehicle should be return to the Europcar station at the latest on the date and time shown on the rental agreement document. The hire period will end when you return the vehicle to the Europcar station and hand the vehicle keys and the registration documents to a Europcar agent or its representative. The rental period is calculated per 24 hours non divisible from the time of pick-up of the vehicle. Europcar allows a 29 minutes tolerance period at the end of the rental.