It contains all the information on data protection for customers and employees.
OPTION 1: Joined the web at one point so that it can be accessed on each of the web pages.
OPTION 2: Joined the LEGAL NOTICE below, having to change its name to: LEGAL NOTICE / PRIVACY POLICY.
PRIVACY POLICY
- Who is responsable for the processing of your data?
TIQUE EON COMPANY, S.L.
B74422429
CALLE ESPRONCEDA, 39. BAJO IZQUIERDA. MADRID 28003
910630890
admin@tiekom.com
NOTE: If the company belongs to a group of companies among which there is data communication for administrative tasks, the rest of the companies must be named in the same way one by one.
2. What type of data do we have about you and how have we obtained it?
The categories of personal data that we deal with clients and suppliers are:
I. Identification data
II. Postal or electronic addresses
III. Commercial information
IV. Economic and transaction data
V. Specially protected data: health, in the case of employees.
We have obtained all the aforementioned data or directly from you by submitting a commercial offer, contractual proposal, etc. or through your company by providing us with identification data and other information necessary to carry out the purpose of the contractual relationship between the parties. It will be your obligation or your company to provide us with updated data in case of modification.
3. For what purpose do we process your data?
We process the data provided by interested persons in order to manage different activities derived from specific procedures carried out in sales, after-sales service, supplier management, quality of services, etc. In this way, we will use your data to carry out any of the following actions:
I. Sending the information you request through the contact form on our website or any other means of contact with our company,
II. Provide both potential customers and our customers, offers of products and services of interest to them,
III. Carry out the administrative, fiscal and accounting management of our clients and / or suppliers,
IV. Carry out satisfaction surveys, market studies, etc. in order to be able to offer you the most suitable offers and an optimized quality of service, etc.
V. Labor management of employees.
4. How long will we keep your data?
The personal data related to persons linked to potential clients, clients and suppliers that we collect through the different contact and / or information collection forms will be kept as long as the deletion is not requested by the interested party. The data provided by our clients and suppliers will be kept as long as the commercial relationship between the parties is maintained, respecting in any case the minimum legal conservation periods according to the matter.
The data of workers will be kept as long as the employment relationship is maintained and in any case, according to what the labor legislation prescribes for that purpose.
In any case, we will keep your personal data for the period of time that is reasonably necessary, taking into account our needs to respond to questions that arise or solve problems, make improvements, activate new services and meet the requirements required by applicable legislation. This means that we can keep your personal data for a reasonable period of time even after you have stopped using our products or have stopped using this website. After this period, your personal data will be deleted from all our systems.
5. What is the basis of legitimacy for the processing of your data?
According to the type of data processing, the basis of legitimacy is the following:
| PROCEDURES | BASIS OF LEGITIMATION |
| Accounting Management: billing management with customers and / or suppliers | Maintenance, development and control of the contractual relationship between the parties |
| Tax management: application of withholdings, bonuses, etc. | Maintenance, development and control of contractual relationship between the parties; Compliance with legal obligations |
| Administrative management: logistics management, warehouse, customer deliveries, receipt of goods, etc. | Maintenance, development and control of contractual relationship between the parties |
| Marketing: Commercial actions on our products or services aimed at our clients or those people who have requested information from us regarding our products and services in the past, including conducting customer satisfaction surveys. | Free and unequivocal consent of the interested party potential clients), we state that the withdrawal of this consent in no case set the condition of execution of the contract between the parties; legitimate interest of the company in the promotion and commercialization of products or services similar to those obtained or requested by interested persons in the past. |
| If you are an employee, for Labor Management: administrative, accounting and tax management of employees. | Execution of an employment contract. |
In the event that you do not provide your personal data, you will not be able to execute your contract, comply with the legal obligations or those derived from the public powers.
6. To which recipients will your data be communicated?
We will not transfer your personal data to any third-party company that intends to use it in its direct marketing actions, except in the case that you have expressly authorized us to do so.
We inform you that we can provide your personal data to Public Administration bodies and competent authorities in those cases in which they legally require us or in cases in which, acting in good faith, we consider that such action is reasonably necessary to comply with a judicial process ; to answer any legal claim or demand; or to protect the rights of the company or its clients and the general public.
We inform you that your data will not be transferred or communicated to third parties, the company is solely responsible for its treatment and custody.
We will provide your personal data to third parties (Internet service providers that help us to administer our website or carry out the contracted services, computer support and maintenance companies, logistics companies, agencies and tax and accounting advice, etc.). In any case, these third parties must maintain, at all times, the same levels of security as us in relation to their personal data and, when necessary, they will be bound by legal commitments in order to keep their personal data private and secure. , and also to only use the information following specific instructions from the company.
7. Data transfers to third countries?
Data transfers to third countries are not foreseen.
8. What are your rights as an interested party?
Anyone has the right to obtain confirmation about whether or not we are treating personal data that concerns them.
Specifically, interested persons can request the right of access to their personal data, as well as receive them in a common format and mechanized reading if the treatment is carried out by electronic means (right of portability).
Likewise, interested persons may request the right to rectify inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
Additionally, in certain circumstances, the interested parties may request the limitation of the processing of their data, or in certain circumstances and for reasons related to their particular situation, the interested parties may exercise their right to object to the processing of their data. We will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims or in those exceptions established in the applicable regulations.
Likewise, we inform you that you have the right to withdraw your consents granted at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.
Likewise, the User is informed that at any time they can exercise the aforementioned rights by writing to us using the contact details of the person responsible for treatment, attaching a copy of their ID.
You will also have the right to file a claim with the Spanish Agency for Data Protection, especially when you have not obtained satisfaction in the exercise of your rights.
On the other hand, in accordance with the provisions of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, we undertake not to send advertising through email without having previously obtained the express recipient authorization. The User may oppose the sending of advertising by checking the corresponding box.
